Showing posts with label Call Centre. Show all posts
Showing posts with label Call Centre. Show all posts

why the call center guys are paid so much

PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST
BEING ON THE PHONE. TAKE A LOOK:

1). Tech Support: "I need you to right-click on the Open Desktop."

Customer "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"


Customer "No."


Tech Support:: "Ok, sir. Can you tell me what you have done up until
this point?"

Customer: "Sure, you told me to write "click" and I wrote "click"."

--------------------------------------------------
2) Customer: "I received the software update you sent, but I am still
getting the same error message."

Tech Support:: "Did you install the update?"

Customer: "No. Oh, am I supposed to install it to get it to work?"

--------------------------------------------------



3).Customer:: "I'm having trouble installing Microsoft Word."

Tech Support:: "Tell me what you've done."

Customer: "I typed 'A:SETUP'."

Tech Support:: "Madam, remove the disk and tell me what it says."

Customer:: "It says [PC manufacturer] Restore and Recovery disk."

Tech Support:: "Insert the MS Word setup disk."

Customer:: "What?"

Tech Support: "Did you buy MS word?"

Customer: "No..."

--------------------------------------------------

4).Customer:: "Do I need a computer to use your software?"

Tech Support:: ?!%#$

--------------------------------------------------

share this